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Digital Marketing Ethics Liar has shadow with long nose. Conscience concept.

Digital Marketing Ethics

It is now possible to know just about everything about anyone. We leave digital breadcrumbs wherever we go. And since we spend so much time online, that’s a big reveal. As digital marketers, we are in possession of incredibly powerful tools, tools that can be used for good or ill.
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SEO Search Engine Optimization Marketing Ranking Traffic Website Internet Business Technology Concept

Exact Match: How search engine expectations changed buying—and marketing—forever

now it’s here, somewhere, and if I just keep refining my search phrase, I’m going to find exactly what I want.” That’s the “search engine mentality” of today’s buyers, and it’s changed marketing forever. Sadly, almost all marketing content hasn’t caught up. In this article I’m going to quickly describe the situation and describe the…
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“Helpology”: Where marketing and sales are going next

Some part of my brain is always working on the overall evolution of revenue generation. And that part of my brain is also always obsessed with the buyer’s reality, because their reality as buyers drives our reality as sellers.
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Your customers know more about buying than you know about selling.

Your customers know more about buying than you know about selling.

I’ve mentioned elsewhere that I am continually interviewing customers for our clients. And I always learn something constructive when I do. In a recent interview for a client who sells office furniture, I interviewed a woman who ended up buying a chair for her son, who was going to college.
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An engineer drawing a complexe physics equation on a whiteboard

Digital marketing strategy for engineers (and other technologists)

I love working with engineers (and any other technologists who think like one). I always have. Why? Because they’re logical. Straightforward. They hate BS. Which is why they have so much trouble making marketing work; they believe that they have to practice BS in order to succeed. That is absolutely, positively false, and I have…
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group of people cupping their ears listening

How to increase sales with Peer Proof

If you want to increase sales you need to gather and display something I’m calling “Peer Proof” in all of your communications to your prospective buyers. Doing so will mean you can finally compete effectively against all of the companies in your industry that have already figured this out. In other words, if you aren’t…
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Portrait of young smiling cheerful entrepreneur in casual office making phone call while working with laptop

How to sell

I’m writing this for anyone who owns or runs a company. If that’s you, you weren’t “born” a company owner; you probably came into it after working in some other specialty. Finance, engineering, programming, plumbing, baking . . . whatever. Now you have to make sales. As the owner, you need to know how to…
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Illustration representing SEO with cityscape in background

SEO for CEOs: What you need to know

Search Engine Optimization (SEO) is one of the more mysterious aspects of digital marketing; difficult to understand or manage, driven by arcane rules, and dominated by “leave me alone in my cave and let me work my magic” vendors. But it’s important; you can’t claim to be successfully engaging in online marketing without doing a…
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